Sales
Show me the money trust: the most valuable transaction in any business The necessity of trust between a business and its clients seems so obvious and straightforward as to almost not require further discussion. I mean, it’s a given, right? Without trust nothing can flourish. Everything will fall apart. But when we start…
Read More
Training, coaching and mentoring are words that often get used interchangeably. I’ve done it myself. But the more I inhabit these roles in my professional life and reflect on my own experiences as a student or mentee, the more I come to understand why it’s important to get the distinctions right. Sure, there are plenty of overlaps, but…
Read More
After last week’s article “The One Thing I Learnt About Asking for Feedback…” I thought it timely to write about the importance of delivering feedback effectively. In most organisations that I deal with, “feedback” is something that is delivered during a performance review. That’s a 6 month or annual opportunity to feedback on an individual’s…
Read More- « Previous
- 1
- 2
- 3
