Empowering your people through Effective Management
Turning your managers into Inspirational Leaders
Creating the Cultural Change your business needs today
The Eight Skills Vital For A Good Manager
It’s said that people don’t leave companies. They leave bad managers. If you want to recruit and retain the best employees, you need to have great managers. They need the leadership skills to motivate and inspire teams to maximise performance.
Here are the common traits all great managers demonstrate:
The Eight Skills Vital For An Effective Manager
They Can Sell The Vision
Great managers provide a clear strategy for their teams. Not only can they articulate the goals, but they can also explain the “why” behind them. They are driven to succeed and know their success depends on others.
Great managers and leaders are persuasive and can rally people behind a common mission. They present ideas with enthusiasm and conviction and work hard to get buy-in from the team.
They Show A Genuine Concern For Employees
They show a human touch in dealing with people. They demonstrate genuine concern for employees in a variety of ways. Not only do they help provide training and guidance for career advancement, but they also look for ways to recognise individual and team contributions. They also understand that life sometimes intrudes on work and make allowances when they can.
They show appreciation for their team and take the time to recognise and celebrate accomplishments.
They Are Strong Communicators
Great managers are great communicators. While they may not always make popular decisions, they take the time to listen to other viewpoints and gather information and then explain their decisions. They know it is not about simply telling people what to do, but explaining it in a way so the truly understand the reason behind the decision.
They Are Outcome Oriented
They never lose sight of the end goal. While they are compassionate and respectful, they know that their job is to move the company forward. Nice guys can finish first, but only if they get the job done.
They work hard, and they work fast. They empower their teams and avoid micromanaging. Great managers focus on vision and goals while letting employees focus on execution. They understand it’s more about getting others to understand the reason behind those goals so they can make independent decisions to support it.
They Train, Teach And Coach Constantly
Emerging leaders in your organisation need leadership coaching and leadership training. The best managers can identify emerging leaders and provide them with growth opportunities. Training alone, however, is not enough. Employees need the right tools and framework to initiate change.
Effective management and leadership training must be designed to change behavior. Great managers not only provide leadership training for employees but establish a framework for change. They focus not just on the end goals but break down the interim steps it takes to achieve the goals. They also provide measurement and tracking mechanisms to provide effective management.
Great managers help their teams develop the skills they need to advance their careers by providing clear expectations and honest performance feedback. They take the time to tell the team what they need to hear and not what they want to here.
They Are Willing To Roll Up Their Sleeves And Get To Work
They are willing to do whatever it takes to get the job done and they are not afraid to get their hands dirty. Pitching in and working side-by-side with them makes it easier to ask them to do their jobs.
Managers need a grasp of technical skills to do the job. While they don’t need to know every detail or nuance of every job, they understand what it takes to get the job done and the things that can interfere with completion.
They Are Strong Decision Makers
While they have to be able to delegate in order to provide effective management, they don’t delegate key decisions. The best managers seek input and collaboration but are strong decision makers. They gather the key data points they need and make quick decisions to set the course.
They also work to make sure team members have a clear understanding of who and how decisions are made. Is it a decision that they are empowered to make, that they can make with my input, that I will make with their input, or that I will make alone?
They Realise Culture Is Everything
We spend way too much of our lives at work. It needs to be about more than just getting a paycheck. Teams need to believe their work is doing good and not just making money for someone else.
They create a climate of trust. When employees know their manager will support them even when they make mistakes, employers are more loyal and willing to work harder. Conversely, employees are less willing to take risks when they are worried about the consequences. When things don’t go according to plan, strong managers take responsibility. While they hold employees accountable, they take personal responsibility when things go wrong.
If you can get people to buy into the company culture, and stay true to it even in tough times, you can create tremendous loyalty. It makes for happier and more productive employees. It cuts down on turnover. It weeds out those that don’t buy in.
When everybody understands what drives success and their role in that success, they are more engaged. Great managers know that culture really is everything.
A Rare Breed
Great managers are a rare breed. They must be honest and empathetic. They must be emotionally intelligent. They must be passionate. They must be strong decision makers and they must be willing to do the hard work others won’t do. They must inspire and lead. They know how to get the best out of their teams.
While many of these traits may be innate, they can (and must) be developed over time, especially for emerging leaders. They need mentoring and nurturing. They need leadership training and leadership coaching to grow.
It is our job to provide them with the tools they need to be successful.
CREATING INFLUENCE IN THE WORKPLACE IS ESSENTIAL TO ACHIEVING YOUR GOALS
The 5 Step secret to creating influence in the workplace
WHAT THEY SAY
Cam recently engaged with our Retail Sales team to refresh our teams’ sales skills. I have been blown away by the immediate success of this training. On the first day following training, we had six success stories from team members where they demonstrated a new skill and had a successful conversation with our clients. Cam is an engaging facilitator, his use of storytelling about past experiences were relatable and helped us understand the concepts being taught. He was confident, and most importantly approachable. We had four teams attend the training, and Cam was agile and adaptable with his approach. This was essential to us, as there were many different levels of ability within the team. Feedback from our team has been incredibly positive, and beyond my expectations. We cannot wait to have an opportunity to work with Cameron again, and I suspect there may be a long list of attendees for any future projects.
CEO at The Tax Institute
The impact Elevate Corporate Training made is already being felt as people begin their individual journeys in the giving and receiving of feedback to one another.
Cam was an outstanding facilitator who, with the appropriate blend of humility and personal courage, has set us all on a course towards self awareness.
Thanks Cam - looking forward to working with you going forward.
Co-founder of Gelato Messina
We recently engaged Elevate Corporate Training to do some internal training for some of our senior managers. From the outset, our goal was to find someone who could deliver a style of training that was not corporate and was tailored to our business. Elevate Corporate Training’s approach and style was perfect, and he understood what we were trying to achieve. Guiding us in the development of the training program, Elevate Corporate Training helped us realise more could be achieved than what we first thought possible. And the delivery was perfect. It was relatable and engaging, so much different to other training consultants that can put you to sleep. Our managers left the training enthused about applying the lessons learnt and we went away thinking we made the right choice by engaging Elevate Corporate Training.
Director at Talent Connect Australia PTY LTD
I engaged (Elevate Corporate Training) to run sales training for my team. The results exceeded my expectation and my team left being highly motivated with key skills to achieve their individual goals and targets .
Cam has been instrumental in developing consultants sales ability to contribute to overall growth. I would highly recommend Elevate Corporate Training.
Managing Director - NSW of Robert Walters
I engaged Elevate to construct and run a two day training course for my management team across NSW. Cam and Julia worked well together to deliver a significant amount of material over the two days in an engaging manner. I received exceptionally positive feedback from the delegates who found Cam very engaging and passionate on the subject matter. Most importantly, having surveyed the managers who attended the course, many have managed to positive influence their teams by applying the methodologies trained over the two days'
Founder/Owner at Sarah Laird & Good Company
Cam has been my coach for a little over 6 months now. He has helped me make decisions more clearly, kept me on track of my end goals and been a great resource for me to help see the forest for the trees. I always look forward to my sessions with Cam, aside from being a professional and intelligent business person he also has a great energy and is fun to be around.
Regional General Manager of Hudson New Zealand
Cam is fantastic to work with. He takes time to really under the customer need and provides well thought out tailored solutions. He is a fantastic facilitator, cares about the participant experience and proactively looks for opportunities to fine tune the L&D offering.
Head of Asia/Pacific at Usabilla
Head of External Affairs Australia, Abbvie
Coaching is a proven subject with well evidenced research and tools to help advance self-awareness, develop positive frameworks and decipher your destiny so you can go after it and fulfil your potential. This was my mission as I decided to invest a little time in me and arranged to meet with The Element Coach. What an enriching experience! After just three sessions I am wiser, more determined and more focused on my own vision of success BUT more than that(!) I am able to draw on my own inspiration, internal strength and positive energy to keep me on track. Coaching is definitely a science but with Vicky it is a whole lot of magic as well!
Digital Marketing Coordinator, Health Direct
Before I started my one on one sessions with Vicky I felt lost in myself and lacked confidence to achieve what I really wanted, which was to secure a new job to progress in my career. Through Vicky’s coaching I found not only confidence in myself but finally began to believe I was good enough. Vicky gave me a way to deal with the self doubt which was previously overtaking my life. Leaving each session with Vicky I felt on top of the world which i honesty believe gave me the confidence to apply and secure the job I wanted. I can’t thank Vicky enough for her support, encouragement and words of inspiration.
National Promotions Manager at Diageo
I highly recommend Julia as a personal and professional coach! Very diligent and hands on when needed to help you plan and achieve goals! At all times throughout our coach/student journey I felt heard and motivated to learn and become better. Julia made it a safe environment for success and to learn from failure.
State Manager, Diageo
Julia’s coaching has been hugely influential in the last 12 months of my career. Her ability to get to the real heart of not realising opportunities and acting on these with retrospective tough questions, is cathartic and enabling. Ongoing I still have great challenging conversations, and hope this continues. Thanks Julia.
Head of Design, Atlassian
Julia is an exceptional sales and management coach. She has vast experience coaching staff at all levels and her work turns into real results driving up conversions. All of her courses are tailored to fit the needs of the attendees and the goals of the business and are always delivered to an impeccable standard.
Funds Management Distribution Consultant
OUR LEADERSHIP TRAINING DIFFERENCE
The Best Leadership Training Plan
Our trainers have been leaders in their industries for more than 30 years. We know where poor managers fall over and where effective managers shine. We make sure yours will shine.
We pride ourselves on the ability to instil a cultural shift within your business. A culture of open communication, of giving and receiving feedback will change the way your business operates.
Our trainers are the owners of the business, meaning they are 100% committed to you as clients and the results you see from the training. Our customer service reflects that.
We don’t just improve the skills of mangers who have been leading for years. We want to target your emerging talent, those earmarked to be managers, and make sure they hit the ground running.
One of the benefits of leadership training with Elevate is that nothing is off the shelf. Our workshops will be designed specifically for your business and your leaders. This is not a one-size fits all operation.
This may sound a bit fluffy for the hardcore business world but it does wonders for your bottom line. We will train managers to empower their teams. Happy workers earn you the big dollars and watch staff retention go through the roof.
Want to know more about how Elevate can help your team improve performance, create better outcomes and find more fulfilment in their roles
BUSINESSES WE LOVe
Our Leadership Training Services
Our leadership training teaches managers how to empower their teams.
Help your emerging talent become exceptional leaders as they learn to motivate through communication and cultural change.
When do you need Leadership Training in your business?
When your business is suffering a crisis of communication, or more accurately a lack thereof
When your newly promoted managers are suffering under the weight of their new roles
When you have earmarked emerging talent in your ranks and want to make sure they are ready to become exceptional managers right away
Re-aligning Leadership Skills
These are the key issues we address during leadership training, the results of which will transform your business with an empowered workforce and improved team function.
So often businesses fail to reach their full potential, revenues start falling and workplaces become toxic. Much of this can stem from the relationship mangers have with their teams.
So often it is assumed someone will make a good leader because they excelled in a previous operational role. Often that is not the case.
We want your emerging leaders, the rising stars you have earmarked to manage, to be on the front foot as soon as they assume the extra responsibility.
Management effectiveness is not all intuition and natural authority, much of it has to be learned so we focus on aspects of leaderships such as developing a team vision, difficult conversations, assertive communication techniques and motivational drivers.
Communication Is Key
When team relationships are faltering, when there is a distinct lack of communication between leaders and their teams targets are rarely hit and staff turnover is high.
Our leadership training courses aim to develop a far more harmonious workplace by teaching managers how to get the best out of their team.
This is not micro-managing and this is not about managers sitting down and telling their team what to do. It is about once again opening those lines of communication, developing trust and respect and once again setting your teams in motion.
The Importance of Feedback
We believe that developing a culture of feedback is one of the greatest tools we can offer any business, and it is at the core of much of our training.
We believe a team who regularly and openly seek out feedback from one another will see a huge boost in performance. Not only that but respect and deeper, more meaningful relationships will develop between managers and their teams.
This is part of a serious cultural shift we can train your managers to bring on board within your organisation.
A manager under stress manages poorly.
We provide a framework for leaders to manage their workflow in a manner that alleviates any real time stress they may have.
When managers feel they have come up for air, that they have time to work through their tasks the atmosphere of an office changes and they lead their teams more effectively.
Every business is different, we get that. It is part of what sets Elevate apart when it comes to their leadership training courses.
We take a deep look at your business and in consultation with yourselves we cater a unique set of workshops aimed at the areas of most need.
This targeted training increases the effectiveness of what is learned, providing real ROI in a short period of time.
So get in touch with us to find out how we can create superior leaders in your business today
Customised Workshops to Suit Your Unique Business Needs
Coaching for Performance
Objective: For Managers and Team Leaders to learn how to effectively coach and develop team members. This drives performance and helps motivate and retain employees.
Coaching is about empowering our staff to create a culture of performance.
High Performing Teams
Objective: For recruitment teams to identify what high performance is to them and agree set of goals and a strategy to get there. Focus on improving performance and measuring success.
Giving and Receiving Feedback
Objective: Developing a culture of feedback is the ultimate gift to any team. A team who openly and regularly seeks out feedback from one another and from external…
sources enjoys greater performance, respect and deeper, more meaningful relationships that last. We explore the best way to give and receive feedback as well as set goals to help encourage the process.
Time and Self Management
Objective: Improving effectiveness and reducing stress associated with running a desk and managing other consultants. This course can be run for new managers but is developed…
from another course designed for anyone looking to become more effective.
Objective: In this workshop we explore techniques to build resilience. We understand the “why” of what we do and how it helps us to stay the course when times are tough.
We explore the mindset required to develop hardiness and achieve our collective goals. This course is suitable for anyone who faces challenges in their roles.
Objective: To provide the basic essentials required to manage and lead others. This course is specifically targeted at new and upcoming leaders. We focus on how we communicate, motivate and work as a team
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‘Off the shelf’ training modules
Large, impersonal firms
What is Leadership Training?
Leadership Training is about understanding people. We focus on understanding ourselves, understanding others and how we communicate and collaborate. How do we empower our staff and unite our people to achieve outcomes not possible without it.
Why is Leadership Training important?
Our business leaders carry a massive amount of responsibility. They have a responsibility to themselves, their bosses, their reports, their families etc. Too often it is assumed someone will be an excellent leader just because they excelled in their last operational role. But like any skill, leadership needs to be taught. Not training our leaders to lead is the equivalent of not training our forklift drivers to drive a forklift.
Does Leadership Training work?
It’s a process. Life is an ongoing lesson and the more we can do to help that process along, the better we will be equipped to deal with the challenges our roles throw at us. So absolutely, leadership training provides real, tangible benefits. When past clients have been asked the survey question “Rate the impact of our leadership training” our average impact score at Elevate is above 4 out of 5.
Who should undertake Leadership Training?
Future leaders (those earmarked for future leadership positions) and Emerging leaders (those who are new at leadership but already in leader roles. We also cater right up to C Level leaders with our vision and strategy workshops, and one-on-one organisational coaching.
How long does it take?
It depends on the requirements. We find out in the “Discover” phase of our methodology where we analyse current competencies and business needs. Our workshops can be half or full days. Anywhere from one to five workshops may be required
What improvements can you expect to see in a manager?
Improved confidence. Better people management and communication skills. Less stress and more motivation.
How will the training affect a manager’s team?
Better team engagement. Improved motivation. Reduced stress. Improved team performance around KPIs. Greater staff retention. Happier people in general.
What will an ROI look like after Leadership Training?
At Elevate we are madly driven by results, but some things are harder to measure than others (although we do address this as a question in our business Impact Surveys). The key impacts on ROI from leadership training come from increased revenue (better performing, more efficient teams) and decreased costs (reduced staff turnover)
Want to know more about how Elevate can help your team improve performance, create better outcomes and find more fulfilment in their roles