The Eight Skills Vital For A Good Manager
It’s said that people don’t leave companies. They leave bad managers. If you want to recruit and retain the best employees, you need to have great managers. They need the leadership skills to motivate and inspire teams to maximise performance.
Here are the common traits all great managers demonstrate:
The Eight Skills Vital For An Effective Manager
They Can Sell The Vision
Great managers provide a clear strategy for their teams. Not only can they articulate the goals, but they can also explain the “why” behind them. They are driven to succeed and know their success depends on others.
Great managers and leaders are persuasive and can rally people behind a common mission. They present ideas with enthusiasm and conviction and work hard to get buy-in from the team.
They Show A Genuine Concern For Employees
They show a human touch in dealing with people. They demonstrate genuine concern for employees in a variety of ways. Not only do they help provide training and guidance for career advancement, but they also look for ways to recognise individual and team contributions. They also understand that life sometimes intrudes on work and make allowances when they can.
They show appreciation for their team and take the time to recognise and celebrate accomplishments.
They Are Strong Communicators
Great managers are great communicators. While they may not always make popular decisions, they take the time to listen to other viewpoints and gather information and then explain their decisions. They know it is not about simply telling people what to do, but explaining it in a way so the truly understand the reason behind the decision.
They Are Outcome Oriented
They never lose sight of the end goal. While they are compassionate and respectful, they know that their job is to move the company forward. Nice guys can finish first, but only if they get the job done.
They work hard, and they work fast. They empower their teams and avoid micromanaging. Great managers focus on vision and goals while letting employees focus on execution. They understand it’s more about getting others to understand the reason behind those goals so they can make independent decisions to support it.
They Train, Teach And Coach Constantly
Emerging leaders in your organisation need leadership coaching and leadership training. The best managers can identify emerging leaders and provide them with growth opportunities. Training alone, however, is not enough. Employees need the right tools and framework to initiate change.
Effective management and leadership training must be designed to change behavior. Great managers not only provide leadership training for employees but establish a framework for change. They focus not just on the end goals but break down the interim steps it takes to achieve the goals. They also provide measurement and tracking mechanisms to provide effective management.
Great managers help their teams develop the skills they need to advance their careers by providing clear expectations and honest performance feedback. They take the time to tell the team what they need to hear and not what they want to here.
They Are Willing To Roll Up Their Sleeves And Get To Work
They are willing to do whatever it takes to get the job done and they are not afraid to get their hands dirty. Pitching in and working side-by-side with them makes it easier to ask them to do their jobs.
Managers need a grasp of technical skills to do the job. While they don’t need to know every detail or nuance of every job, they understand what it takes to get the job done and the things that can interfere with completion.
They Are Strong Decision Makers
While they have to be able to delegate in order to provide effective management, they don’t delegate key decisions. The best managers seek input and collaboration but are strong decision makers. They gather the key data points they need and make quick decisions to set the course.
They also work to make sure team members have a clear understanding of who and how decisions are made. Is it a decision that they are empowered to make, that they can make with my input, that I will make with their input, or that I will make alone?
They Realise Culture Is Everything
We spend way too much of our lives at work. It needs to be about more than just getting a paycheck. Teams need to believe their work is doing good and not just making money for someone else.
They create a climate of trust. When employees know their manager will support them even when they make mistakes, employers are more loyal and willing to work harder. Conversely, employees are less willing to take risks when they are worried about the consequences. When things don’t go according to plan, strong managers take responsibility. While they hold employees accountable, they take personal responsibility when things go wrong.
If you can get people to buy into the company culture, and stay true to it even in tough times, you can create tremendous loyalty. It makes for happier and more productive employees. It cuts down on turnover. It weeds out those that don’t buy in.
When everybody understands what drives success and their role in that success, they are more engaged. Great managers know that culture really is everything.
A Rare Breed
Great managers are a rare breed. They must be honest and empathetic. They must be emotionally intelligent. They must be passionate. They must be strong decision makers and they must be willing to do the hard work others won’t do. They must inspire and lead. They know how to get the best out of their teams.
While many of these traits may be innate, they can (and must) be developed over time, especially for emerging leaders. They need mentoring and nurturing. They need leadership training and leadership coaching to grow.
It is our job to provide them with the tools they need to be successful.
WHAT THEY SAY
OUR LEADERSHIP TRAINING DIFFERENCE
The Best Leadership Training Plan
Our Leadership Training Services
Our leadership training teaches managers how to empower their teams.
Help your emerging talent become exceptional leaders as they learn to motivate through communication and cultural change.
When do you need Leadership Training in your business?
Re-aligning Leadership Skills
These are the key issues we address during leadership training, the results of which will transform your business with an empowered workforce and improved team function.
So often businesses fail to reach their full potential, revenues start falling and workplaces become toxic. Much of this can stem from the relationship mangers have with their teams.
So often it is assumed someone will make a good leader because they excelled in a previous operational role. Often that is not the case.
We want your emerging leaders, the rising stars you have earmarked to manage, to be on the front foot as soon as they assume the extra responsibility.
Management effectiveness is not all intuition and natural authority, much of it has to be learned so we focus on aspects of leaderships such as developing a team vision, difficult conversations, assertive communication techniques and motivational drivers.
Communication Is Key
When team relationships are faltering, when there is a distinct lack of communication between leaders and their teams targets are rarely hit and staff turnover is high.
Our leadership training courses aim to develop a far more harmonious workplace by teaching managers how to get the best out of their team.
This is not micro-managing and this is not about managers sitting down and telling their team what to do. It is about once again opening those lines of communication, developing trust and respect and once again setting your teams in motion.
The Importance of Feedback
We believe that developing a culture of feedback is one of the greatest tools we can offer any business, and it is at the core of much of our training.
We believe a team who regularly and openly seek out feedback from one another will see a huge boost in performance. Not only that but respect and deeper, more meaningful relationships will develop between managers and their teams.
This is part of a serious cultural shift we can train your managers to bring on board within your organisation.
A manager under stress manages poorly.
We provide a framework for leaders to manage their workflow in a manner that alleviates any real time stress they may have.
When managers feel they have come up for air, that they have time to work through their tasks the atmosphere of an office changes and they lead their teams more effectively.
Every business is different, we get that. It is part of what sets Elevate apart when it comes to their leadership training courses.
We take a deep look at your business and in consultation with yourselves we cater a unique set of workshops aimed at the areas of most need.
This targeted training increases the effectiveness of what is learned, providing real ROI in a short period of time.
So get in touch with us to find out how we can create superior leaders in your business today.
Customised Workshops to Suit Your Unique Business Needs
Coaching is about empowering our staff to create a culture of performance.
sources enjoys greater performance, respect and deeper, more meaningful relationships that last. We explore the best way to give and receive feedback as well as set goals to help encourage the process.
from another course designed for anyone looking to become more effective.
We explore the mindset required to develop hardiness and achieve our collective goals. This course is suitable for anyone who faces challenges in their roles.
Leadership Training is about understanding people. We focus on understanding ourselves, understanding others and how we communicate and collaborate. How do we empower our staff and unite our people to achieve outcomes not possible without it.
Our business leaders carry a massive amount of responsibility. They have a responsibility to themselves, their bosses, their reports, their families etc. Too often it is assumed someone will be an excellent leader just because they excelled in their last operational role. But like any skill, leadership needs to be taught. Not training our leaders to lead is the equivalent of not training our forklift drivers to drive a forklift.
It’s a process. Life is an ongoing lesson and the more we can do to help that process along, the better we will be equipped to deal with the challenges our roles throw at us. So absolutely, leadership training provides real, tangible benefits. When past clients have been asked the survey question “Rate the impact of our leadership training” our average impact score at Elevate is above 4 out of 5.
Future leaders (those earmarked for future leadership positions) and Emerging leaders (those who are new at leadership but already in leader roles. We also cater right up to C Level leaders with our vision and strategy workshops, and one-on-one organisational coaching.
It depends on the requirements. We find out in the “Discover” phase of our methodology where we analyse current competencies and business needs. Our workshops can be half or full days. Anywhere from one to five workshops may be required
Improved confidence. Better people management and communication skills. Less stress and more motivation.
Better team engagement. Improved motivation. Reduced stress. Improved team performance around KPIs. Greater staff retention. Happier people in general.
At Elevate we are madly driven by results, but some things are harder to measure than others (although we do address this as a question in our business Impact Surveys). The key impacts on ROI from leadership training come from increased revenue (better performing, more efficient teams) and decreased costs (reduced staff turnover)